| Main Switchboard |
607-766-6000 |
| Beneficiary Hotline |
| Toll-Free Line: |
1-800-MEDICARE (1-800-633-4227) |
| Text Teletype (TTY) Toll-Free Line: |
877-486-2048 |
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Clerical Error Reopening Line
Until further notice, the Clerical Error Reopening Line will be available from 1:00 p.m. - 3:00 p.m. only.
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866-838-6070 |
| Electronic Data Interchange (EDI) Help Desk |
866-528-8097 |
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| Provider Hotline |
| Toll-Free Line: |
877-567-7173 |
| Text Teletype (TTY) Toll-Free Line: |
877-437-3485 |
When you call our Provider Toll-Free Line, you will be greeted by our automated Interactive Voice Response (IVR) Unit. For information and instructions on using our IVR Unit, please use our Interactive Voice Response (IVR) Unit Guide  .
(Note: Effective May 23, 2008, providers will be required to supply their National Provider Identifier (NPI) and Provider Transaction Access Number (PTAN) for eligibility and claims status inquiries.) |
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Our provider phone line is available from 8:00 a.m. until 4:00 p.m. (Eastern Standard Time), Monday through Friday. We have a Text Teletype (TTY) line available for the hearing impaired, and our staff can also handle calls in various languages.
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